Privacy Policy
Effective Date: May 22, 2024
At NCS Trucking and Hauling LLC, your privacy is a cornerstone of our professional relationship. This policy details our rigorous commitment to protecting the data of our clients, partners, and website visitors within the complex logistics landscape. We handle your information with the same precision and security we apply to your freight.
01. Information We Collect
Personal Identification Information
NCS Trucking and Hauling LLC may collect personal identification information from Users in various ways, including, but not limited to, when Users visit our site, register a commercial account, place a freight order, or fill out a quote request form. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and DOT/MC numbers. We only collect this information when voluntarily submitted to us.
Non-personal Identification Information
To optimize our logistics technology, we may collect non-personal identification information whenever Users interact with our Site. This includes the browser name, the type of computer, and technical information about Users' means of connection to our Site, such as the operating system and the Internet service providers utilized.
Web Browser Cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent.
02. How We Use and Protect Your Information
NCS Trucking and Hauling LLC collects and uses personal information for the following purposes:
- ■ To improve customer service: Information you provide helps us respond to your trucking and hauling requests and support needs more efficiently.
- ■ To process transactions: We use the information provided for load booking and billing. We do not share this information with outside parties except to the extent necessary to provide the service.
- ■ To send periodic emails: The email address Users provide for order processing will only be used to send them information and updates pertaining to their freight shipments.
Data Security Measures
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.